Trade counter direct which is part of a select group of companies are one of createanet oldest established customers. As part of a regular review the concept of apps was introduced and it seemed a natural extension due to the mobile nature of their clients. Being able to shop from their store easily and efficiently from your phone made perfect sense the nature of their clients who often wants tools and coming supplies the next day and enabling them to order it easily from their iPhone wherever they may be working on a perfect sense.
The result
Trade Counter Direct now have an app which is available to download from Apple’s App Store which enables our customers to log into their account, see any past order history, update their delivery addresses and store their login details for ease of access. Apart from these customer service tools the app also provides an excellent way to shop with a simple keyword search and an even simpler checkout procedure allowing the user to make any purchase from their extensive range quickly and easily. The app has received good reviews in both the trade magazines and on Apple’s App Store. It has already been proven to reduce additional sales and because of its instant accessibility is bound to increase customer loyalty.
Some of Createanet's Services used on this project.